Privacy Policy for Del Sol Dry Cleaners
At Del Sol Dry Cleaners Inc, located at 15074 SW 56th St, Miami, FL 33185, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our services, visit our website (delsoldrycleaners.com), or interact with us.
1. Information We Collect
We collect various types of information in connection with the services we provide. This includes:
- Personal Identifiable Information (PII): This includes your name, physical address, phone number ((305) 408-2454), email address ([email protected]), and payment information provided when you place an order for dry cleaning, laundry, or alteration services.
- Service Information: Details about the garments you entrust to us, your service preferences, order history, and any special instructions related to garment care or alterations.
- Website Usage Data: When you visit delsoldrycleaners.com, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to our site, and information about how you interact with our online platform.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver the dry cleaning, laundry, and alteration services you request, including managing your orders, pickups, and deliveries.
- To process transactions and send you related information, including confirmations and invoices.
- To communicate with you about your orders, provide customer support, and respond to your inquiries.
- To personalize and improve your experience with our services and our online platform.
- To detect, prevent, and address technical issues or fraudulent activities.
- For internal business purposes, such as data analysis, audits, developing new services, and identifying usage trends.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties without your consent, except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, website hosting, delivery services). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encrypting data, and restricting access to your information to authorized personnel only.
5. Your Rights Under GDPR (General Data Protection Regulation)
If you are located in the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Identifiable Information. Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies
Our site uses "cookies" to help personalize your online experience. A cookie is a small data file placed on your device. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Address: Del Sol Dry Cleaners Inc, 15074 SW 56th St, Miami, FL 33185
- Phone: (305) 408-2454
- Website: delsoldrycleaners.com